Concierge Corner: Bah to your humbug.

As many people know, I’m a pretty tough broad.  I always have a lot going on in my life and I deal, for better or worse. Whether it’s a good or a bad day for me, I always do a great job at work. Smile it up, give as much info as I can, try to make sales and help people. That’s the perfect generalization of my job. I’m good at it and I rarely, if ever, struggle with it; it is what it is.  That being said, sometimes during the holidays my patience is pushed to the very edge of the cliff to where I think I will fall off into a giant cartoon poof of smoke.  My name is Cari, happy holidays and I will NOT be your biatch during your stay here in the Big Apple. Welcome. Continue reading

Concierge corner: This girl is on fire.

I deal with guests that are super crazy, like every day. Yes I sometimes can get snippy but 95% of the time I am lovely, charming even.  No one is ON 100% of the time and if you are, you are a robot.  I like being human.

For example, when I had to tell a woman about the plot for every Broadway musical and then she left to get cheap tickets, I said okay BUH-BYE, BIATCH… in my head.

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Concierge Corner: Just the First Dose

“Good morning, thank you for calling the concierge desk, how may I assist you?” It feels like the big run on sentence that is my life.  Last week was the 3rd anniversary of me becoming a concierge.  It’s made me think a lot about what happens at my desk every day.

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Concierge Corner: New Yorkumacation

Oh NYC you have taught me so much. Over the years, I have subletted in “the City” as it is called several times but my heart has always been in North Jersey. I’ve heard people refer to Bergen County as “the Annex” since it is basically like a borough. I love my borough but as a person who prefers the best of both worlds, the suburban life outside this crazy city, I can safely say that I also abide by the rules and lifestyle of this city as a now and then resident. A tourist said to me the other day, “New Jersey, New York, same thing!” (This tourist was almost correct but I won’t start ragging on Central and South Jersey right now!)

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